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Last Updated: May 29th, 2012 - 03:07:02 

Disaster Assistance  

FEMA: The Disaster Assistance Process for Individuals
Apr 19, 2008, 09:23

Help after a disaster cover  

Help After a Disaster: Applicant's Guide to the Individuals & Households Program

Ayuda Después de un Desastre: Guía para Solicitantes al Programa para Individuos y Familias

Call to Apply for Assistance 1-800-621-FEMA (3362). The speech or hearing impaired may call (TTY) 1-800-462-7585. You may also register online.

  • For use ONLY by people in designated federal disaster areas.
  • Be prepared to give your Social Security number, describe your losses, provide financial information, and give directions to the damaged property.
  • What You Can Do If You're Having Trouble Getting Through
  • If you get a busy signal, try to call in the evening after 6:00 p.m. or on the weekends when call volumes tend to be lighter.

The information you provide is put into the computer

  • You are now in the system
  • The recovery process begins

If you have questions, review the Applicant Assistance Guide or visit Frequently Asked Questions.

  • If you are unable to find the information you are seeking, call FEMA's Helpline at 1-800-621-FEMA (3362). The speech or hearing impaired may call (TTY) 1-800-462-7585. Refer to the application number the registrars gave you when you applied.

Making an optional visit to a Disaster Recovery Center to receive more information after you have registered by phone

  • Here you will find local, state, federal, and voluntary agencies that may be able to assist you

Inspector will call to schedule an appointment.

  • There is NO FEE for the inspection.
  • Inspectors will set up an appointment to visit your property within a few days of application.
  • Inspectors are contractors; they are not FEMA employees, but they will have FEMA ID.

Inspector will visit damaged property.

  • Be present for your scheduled appointment.
  • They will inspect the damage, verify ownership and occupancy, and make a report. Inspectors do not determine eligibility.
  • If eligible, you will receive a housing assistance check within 7-10 days.

If eligible, housing assistance check will arrive.

  • Money may be spent for housing needs.

Packet will arrive in mail.

To reduce future loss, consider taking steps to rebuild safer and smarter.

  • Take measures to reduce losses in the future.
  • Encourage community to participate in National Flood Insurance Program (NFIP).
  • Consider buying flood insurance.

Call the FEMA Fraud Hotline if you suspect someone is filing false damage claims

  • 1-800-323-8603
  • Make sure disaster aid goes to those who deserve it.
  • It is a violation of Federal law to file a false claim.

Source: FEMA

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